Serves as advanced technical escalation point for complex ad tech platform issues, diagnosing high-stakes situations and providing expert guidance across ad serving, DCO, and reporting systems.

Builds deep relationships with strategic customers, drives product adoption, and acts as a trusted consultant to C-level executives on research platform implementations.

Advanced technical escalation specialist who diagnoses complex ad tech platform issues, supports clients across their lifecycle, and identifies systemic product opportunities.

Guides enterprise customers through onboarding, implementation, and adoption of security compliance solutions while monitoring account health and driving retention.

Provides advanced network support and troubleshooting for routing and switching infrastructure with CCIE-level expertise.

Manages client relationships throughout the lifecycle as the primary point of contact, overseeing deployment, adoption, and renewal.

Manages enterprise customer success by driving product adoption, conducting supply chain analyses, building executive relationships, and ensuring measurable business outcomes.

Drives customer adoption and success for enterprise accounts by conducting supply chain analyses, building executive relationships, and ensuring measurable business outcomes.

Provides advanced technical support and troubleshooting for Twilio's communications platform customers.

Lead customer success for strategic pharmaceutical clients, managing executive relationships and mobilizing Celonis teams to drive platform adoption and business transformation.

Senior customer support engineer providing technical support to Italian-speaking customers, troubleshooting product issues and ensuring customer satisfaction.

Manages customer relationships and ensures client success by addressing needs, driving retention, and expanding accounts.

Leads post-purchase customer experience and success initiatives to ensure client satisfaction and retention.

Acts as a strategic trusted advisor to enterprise customers, translating business goals into measurable value realization using the Celonis Process Intelligence platform.

Strategic advisor who drives customer value realization by translating C-level goals into operational outcomes using the Celonis Process Intelligence platform for enterprise accounts.

Manages a team of Strategic Customer Success Managers, driving retention and expansion for key accounts while reporting to the Director of Customer Success.

Provides technical support and troubleshooting for medical imaging software systems, ensuring healthcare providers have reliable access to diagnostic tools.

Manages customer relationships and success outcomes for mid-market and enterprise clients in the EMEA region.

Provides technical support and resolves customer issues for Logitech products with a focus on engineering-level problem-solving.

Guides customers in achieving their goals with Relativity products by driving product adoption and ensuring overall value realization.