Company Description

Ranked as Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.

DT-ITS received the Best in Educational Cooperation award from HIPA in 2019 and was acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

We are working on a telecommunications-focused customer support solution designed to handle internet and network-related issues. The platform enables customers to troubleshoot problems independently through guided diagnostics, perform basic actions such as connection or device (ONT/router) resets, and create trouble tickets when issues cannot be resolved.

The system also supports complaint handling and appointment scheduling with field technicians when on-site intervention is required. All processes can be initiated via digital channels, including chat-based interactions (e.g. chatbot or agent-assisted) and online self-service interfaces.

Overall, the solution combines self-service capabilities with structured customer support workflows to deliver a seamless and efficient issue resolution experience.

Your tasks:

• Developing software of the Wholesale MSA architecture, taking into account holistic business requirements and implications throughout the entire development process (life cycle)
• Close cooperation with requesters (e.g. business teams, product owner) in analyzing and implementing requirements, including advising them
• Creation of software solution designs and their documentation
• Definition of standards for system tests/ test automation
• Installing, configuring and operating the software
• Support of the team members during the error analysis up to the elimination of the error
• Close cooperation with other teams in an international environment

Qualifications

What knowledge would be helpful for your future tasks?

3-5 years experience with:

• Java, SpringBoot, REST
• React or Angular and web development skills (Typescript or JavaScript, HTML, CSS)
• Database knowledge (SQL, MongoDB, Oracle)
• Test Frameworks (Mockito)
• Docker, Kubernetes
• Camunda
• JIRA, Gitlab, Git
• Experience with agile Frameworks und methods (SAFe, Less, Kanban, SCRUM)

Additional Information

\* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

\* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.